Shipping policy
Shipping Policy
Thank you for shopping with Life Gardening Tools! Below, you will find detailed information about our shipping processes and policies.
Processing Time
- All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has been shipped.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days (available for select locations).
- International Shipping: Estimated delivery times vary based on location and customs processing.
Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Destinations
- We currently ship within the United States.
- International shipping is available to select countries. If your location is not available at checkout, please contact us for assistance.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to monitor the status of your shipment.
Missing or Delayed Shipments
If your order is delayed or you have not received your package within the expected timeframe, please check your tracking information first. If further assistance is needed, contact us at info@lifegardeningtools.com with your order number.
Lost, Stolen, or Damaged Packages
- Lost or Stolen: We are not responsible for lost or stolen packages once they have been marked as delivered. If your package is missing, please contact the shipping carrier directly or file a claim.
- Damaged: If your order arrives damaged, please email us within 7 days of delivery at info@lifegardeningtools.com with your order number, photos of the damage, and a description of the issue.
Customs, Duties, and Taxes (International Orders)
For international orders, Life Gardening Tools is not responsible for customs fees, duties, or taxes. These charges are the responsibility of the customer and may vary by country. Please check with your local customs office for further information.
Address Accuracy
Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If you notice an error in your address after placing an order, contact us immediately at info@lifegardeningtools.com.
Questions or Concerns?
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
Email: info@lifegardeningtools.com
Phone: 954-541-3318